USERNAME must be at least 3 characters

PASSWORD must be at least 10 characters and include a number and special character

AutoPay Payments: 

Allow 14 business days prior to Bill Due Date when setting up Recurring Credit or Debit Card payments.

Allow 14 business days prior to Bill Due Date when setting up New Direct Draft account.

- If using a Credit or Debit Card, the payments will be charged 5 business days prior to due date.
- If using a Checking Account, the payments will be drafted on the bill due date.
- There is NO Convenience Fee for AutoPay payments.

One-Time Payments:
- Convenience Fee of $1.00 will be charged for every one-time Credit Card transaction.

IF your water service has been DISCONNECTED due to non-payment, notify Customer Service at 512-255-7871 to make a payment. If a payment has been made, contact Customer Service for water service re-connection.